Winter D Ubr

Unsatisfactory

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I paid $80 one time fee. It was impossible to submit work and even speak to the professor. I was truly excited about this. Total let down and waist of money.
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Loss:
$80
Pros:
  • With a working internet device you can study flexibly
Cons:
  • No communication with professors

Preferred solution: Full refund

Jessica C Lyn

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Verified Reviewer
| map-marker Birmingham, England

Refund I did not give permission to take £50 from account I don’t wish to take part in your courses

Unauthorised payment taken from my account need back today ASAP as that is my food money for Christmas.
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Loss:
$50

Preferred solution: Full refund

Zeferino Chf
map-marker Leicester, England

Unarranged payment!!

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A payment that I have not authorised has been taken from my account! I would like it refunded and resolved as soon as possible or I will be going to trading standards!
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Christine k Dlc

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Verified Buyer
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Verified Reviewer

Poor customer service

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Shaw Academy - Poor customer service
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Shaw Academy - Poor customer service - Image 3
Shaw Academy - Poor customer service - Image 4
Hi there am christine kitoko. I saw your ad on digital marketing for 399 and was interested to apply but then i wasnt aware that you guys only do debat orders i wasnt confortable in supplying my banking details but the only way i'd be qualified was by doing so fine indeed because i really wanna to do the course. Then i saw i needed to pay the 399 inorder for me to access my course materials. I got debated on the 2nd May fine. Now i logged in my student account wanna to do some assissments in my surprise i was asked to pay again inorder for me access the course materials. I was like what the *** Then whats the use of me getting debated whereby i cant access my course material n how was i suppose to complete the course. Then i tried to reach out for some help, was told that this problem was resolved whereby i still cant access my course materials. Today is now the third day am setting with the same isssue and it seems like nobody is there there to help cuz everyone assumes that my problem was solved but yet in my side theres no change. I wanna know is this how you treat your students. Ok fine. Now what about my money now that was taken away without any exchange. This is not good. I required an assist on this or i get my refunde. I cant be emailing everyone on the same matter... Am very disappointment witb such a big academy.
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Loss:
$399

Preferred solution: Full refund

User's recommendation: Once you Debate your clients insure that you follow up with them to check if everything is OK. Not just to take their money and assumes everything is fine. No. It doesn't work like that. Your clients needs to feel prioritize and valued cuz at the end this company is the one getting bad names n its not good in the eye of the public.

Pratima G

Really bad service.

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I was told to use put my bank details for the trial, and they told me specifically that it wasn't going to save my card number, and it proceeded to take £50 from my account when I try to contact them it's the same email they literally copy and paste. I haven't even attended 1 single lesson, not even when I had the trial, and don't understand why they can't give me a refund. I was literally scammed.
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Loss:
$50
Cons:
  • Stealing money
  • Are a fraudulent company taking peoples money
  • Charge for free courses

Preferred solution: Full refund

Anonymous
map-marker Chatsworth, California

Refund

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No refund , I now have lifetime membership. Thanks they need a usa customer service. It took quite awhile to settle this ah they did call etc.
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Kyle N Jyx

Inquiring

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You're charging me when I have unsubscribed. Months ago I unsubscribed from you and I'm being charged. Why are you doing this. Do I have to hire a lawyer to sort this out?
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Loss:
$1000

Preferred solution: Full refund

User's recommendation: Never

Brian M Azc

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Verified Buyer

I need a refund

Shaw Academy - I need a refund
Money was withdrawn from my account without my permission and i would like the money to be sent back to my account
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Loss:
$11

Preferred solution: Full refund

Anonymous
map-marker Boston, Massachusetts

Cancel subscription

I would like a refund on the billing placed on the 14th pf January.K have not sat in a single lecture or class with the Shaw academy yet I was billed $69.99 and none of theyre customer service numbers work!
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Loss:
$70

Preferred solution: Full refund

Tacoya M

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Verified Buyer
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Verified Reviewer

Refund

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Shaw Academy - Refund
I need a refund I signed up for a free trial and then unsubscribe because I wasn't pleased with the app plus I didn't use the app. Shaw Academy still took $219.99 out of my account with was for a bill that's due tomorrow morning.
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Loss:
$220

Preferred solution: Full refund

User's recommendation: Pay attention to customers

Ashley R Sst

Stole money from me

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I had cancelled my membership back in the beginning of 2021 because I was not satisfied with the program. On my end, it had shown that my membership was cancelled and would NOT be billed in November 2021. On November 19, 2021, my bank informed me that they still took the membership money out of my account. Now, all of a sudden, their customer service numbers aren't working and no one is answering me. WORST PROGRAM EVER!!!! Frauds!!!
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Loss:
$200
Cons:
  • Liar
  • Misleading ads from their website

Preferred solution: Full refund

User's recommendation: Don’t do it they will rob you.

Melissa M Yuz

Money taken from account when cancelled

Money has been taken from my account when the account has been cancelled. Absoloute fraudsters in my eyes. Tell you that you will get something free, I have cancelled twice once over a phonecall and once on the website I have deactivated my account and still money has been taken from my account not even a week before Christmas. Would not recommend this company. After telling them I did not have the time and the money to do a course I was pretty much forced in to doing so. Shame on you people.
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Loss:
$100
Pros:
  • There is no pro
Cons:
  • Excellent at stealing money
  • Charged more than the plan i selected

Preferred solution: Full refund

User's recommendation: I don’t rate this company. Fraudsters

Anonymous
map-marker Chula Vista, California

Refund

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Phone disconnected! No return contact or emails except more class info after asking for a cancellation and a phone call
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Lovedeep B Vba
map-marker Surrey, British Columbia

Tried to call but it says number is not assigned

Hi I try to call but it didnot worked can you call me back at 778-890-****. When I called it was saying that number is not assigned.
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Loss:
$250
Pros:
  • Materials given match the curriculum presented
Cons:
  • Illegal fraudulant transactions

Preferred solution: Full refund

Idalyah F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

Unauthorized charges

Shaw Academy - Unauthorized charges
Idalyah Flowers, there was an unauthorized charge on debit card yesterday At July,15th 2021 20:12 GMT. Please investigate this matter so I can receive my funds back on my card urgently please and thank you !
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Loss:
$49

Preferred solution: Full refund

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